Download The App

Join 200,000+ Upsiders by downloading Up today.

On a desktop?
SMS yourself a link
or scan this QR code using your phone.

Hook Up a Mate

We've doubled down.
Now earn up to $10 per invite.

Animation of an Upsider hooking up their mate

It pays to be a great mate!

You can earn up to $10 for every mate you invite to Up. Once you’ve qualified (see how below) you can send invites to your friends' mobiles or fire up your very own shareable Hook Up a Mate page.

After they successfully sign up, you’ll each get $5. Once they make 5 purchases using their Up card or digital wallet in their first 30 days, you'll both receive another $5.

Invites will expire automatically if the invitee has not become an Up customer (having passed KYC) after 14 days.

Screenshot of HUAM activation steps

To be able to send Hook Up a Mate invites you need to:

  • Download the latest version of the app. You can get the Up app in either the Google Play or the Apple App Store.
  • Verify your email address. If you can't find it, you can resend your verification email from the Hook Up a Mate page.
  • Make a purchase. Using Apple Pay, Google Pay, or your Up card.
  • That's it. You should be able to invite friends now.
Screenshot of HUAM activation steps

Enabling your Shareable Hook Up a Mate page:

Shareable Hook Up a Mate uses your Upname to create a custom link with magical properties that rewards you for sharing. It will look a bit like this:

https://hook.up.me/your_up_name

To enable shareable Hook Up a Mate page, you'll need to have set up your Upname and have qualified for Hook Up a Mate.

Opt-in by heading to the Hook Up a Mate screen in the app and following the instructions to enable it.

Be aware that by enabling your Shareable Hook Up a Mate page, your Upname and profile photo will be shared. If you’d rather keep that information private, you’re better off sticking with sending your mates an SMS.

If you do opt-in and later change your mind you can opt back out at any time (tap the three dots on the Hook Up a Mate screen in the app) and your shareable page will be deactivated.

Conditions of use

Invites will expire automatically if the invitee has not become an Up customer (having passed KYC) after 14 days.

To receive the sign-on bonus, the invite needs to be provided through the Up app and the invite text must explicitly state the bonus amount in Australian dollars. If your email, SMS or other notification does not clearly state the bonus amount, you are not eligible for any bonus.

We may at our absolute discretion cancel a “Hook Up a Mate” payment without notice to you. Without limiting the circumstances in which we may do so, we may cancel this feature under the following circumstances:

  • We believe any of your access methods are fraudulent, or are suspected of being used in a fraudulent way
  • Your conduct is in breach of the terms and conditions
  • We close your account
  • We believe the security or quality of the Up app or related services is threatened
  • You have unpaid fees or charges, or direct deposit dishonours on your account
  • You are sending an excessive number of unsolicited invites
  • Staff members of Bendigo and Adelaide Bank (or Subsidiary) or Ferocia Pty Ltd are not eligible to receive payments under the Hook up a Mate program.

Conditions for inviters

To enable the sending of invites you must be an active Up customer with a verified email address and have made one or more purchases with Up. You will receive a notification once you qualify. To enable your shareable Hook Up a Mate page, you'll need to also have set up your Upname and have opted to share your profile picture, Upname and the length of time you've been an Upsider.

One bonus payment will be paid to the inviter when the person they invite joins Up and becomes a customer.

An additional $5 bonus payment may be paid if the person invited makes 5 purchases using their Up card or digital wallet in their first 30 days as an Up customer. This additional bonus payment only applies to any invite accepted after 5pm AEDT, 12 December 2019. Invites accepted before this time are not eligible for this additional payment.

Conditions for invitees

One bonus payment will be paid to the invitee when they join Up and become a customer.

An additional $5 bonus payment may be paid if the invitee makes 5 purchases in their first 30 days as an Up customer. This additional bonus payment only applies to any invite accepted after 12pm AEDT, 20 April 2020. Invites accepted before this time are not eligible for this additional payment.

Invite codes

If you have signed up using an invite code or sharing link (which may resolve to an invite code), you will be told what that code or link entitles you to before completion of sign up.

Bonus payments associated with invite codes or links will only be paid on successful sign up and creation of your account and satisfaction of any qualifying criteria.

Invite codes may be cancelled at any time after they are issued.

Last modified 11 June, 2020